Your clients want to be seen, they want to be heard, and most importantly… they want to be understood. Did you know that 95% of hairdressers believe they do full and thorough consultation of every client, yet only 7% of salon guests feel they’ve had a full hair consultation at least once in their lives?…

Let’s face it, whether you own 1, 2 or 10 Salons- balancing your time and attention between all your different roles can be TOUGH. There are staff members to manage, on floor operations to oversee, and all the behind the scenes jobs like accounts, paperwork, marketing, sales management and other business activities that non-business owners don’t…

Almost every Salon Owner starts off as a hairdresser or therapist. What does this mean, you ask? Well, usually it means that we go into owning a business blind, with no idea how challenging it’ll be, and making a lot of mistakes as we go. But, you know what? That’s ok!  In this Episode of…

Do you ever feel misunderstood by your team… or maybe like no one takes you seriously? As a Salon Owner, it can sometimes feel tricky balancing your position as the CEO and your position within your team. You end up taking on too much and having too many things on your plate at once. Newsflash:…

Do you ever wonder, “how can I set myself apart from all of the other Salons & Spas out there?” You know that your brand rocks and that you’d be the perfect fit for so many people… so how can you tell people that? The answer? People don’t want goods and services, they want something…