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How to Level Up Your Salon in 2021

2021 is fast approaching and if you’re anything like me, you’ll be ready to say goodbye to the rollercoaster that was 2020, and embrace the blank page of a new year. I remember when I was in your shoes, running my own salon business back in 2010. I was planning ahead for my salon’s 2020…

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Surviving Christmas 2020: My Advice

So the other day, I met one of my good Salon Owner friends for coffee. It was 2pm, and she announced that she just had to eat something because she hadn’t eaten anything all morning. And she said to me, “I’m living the Salon Madhouse life again.” And you know what, I remember those days really, really…

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How to Become a Go-To Expert

Is it best to specialise in one area of beauty or beauty therapy as a whole? This is a question I get asked a lot. Whether it’s about hair or beauty, so many Owners that I know often feel torn between what I call ‘niching down’, or instead trying to appeal to more people. And…

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How to Attract a Rockstar Team

You need a strong team in order to grow your business. Your team can be the strength or the weakness of your salon. So finding and hiring the right people is paramount to your success – right? I reckon I’ve employed more than 110 people in my time as a salon owner. When I sold…

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How to Run Your Salon like a True CEO

Ambition can be overwhelming. As Business Owners, we tend to have big dreams… with an even bigger to-do list that can often seem to be getting in the way of those dreams. That’s where Freedom comes in. When I talk about Freedom, many people think I’m talking about the kind of Freedom that finds you…

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