“I am suddenly feeling quite panicked”   I recently had a Salon Mastery owner reach out to me, worried that she wasn’t leaving her team with enough support whilst she goes on a 3 week Europe holiday.   But, what do you do?   Do you take the risk and recruit a Front of House…

“Imagine boosting your Salon’s income by 20%”   Wouldn’t that be a game changer… especially in a cost-of-living crisis?   Feels impossible right now though. Clients aren’t rebooking, those that do a drawing out the time between appointments… or they just cancel last minute… Clients just aren’t getting their hair or brows done like they…

“Everyone wants to work solo!”   We all know the feeling… you finally recruit a new stylist, spend time and money training her and then suddenly after 2 years she leaves to go solo taking everything you’ve taught her (and sometimes clients) with her!   Another stylist leaving to go solo isn’t the end of…

“It’s about creating a space where everyone feels valued and respected”   Have you ever walked into a room and felt uncomfortable?   Maybe there’s lots of loud music, the chair fabric feels itchy, the writing on the flyer is too small for you to read or you don’t feel, as a unique person,  represented……

“I feel like a prisoner in my Salon”   You know that feeling, when you have a rockstar team, and then suddenly… you don’t.   It only takes one bad apple to poison the whole crop.     I remember I had a stylist who was amazing at what she did, but every time she’d break…