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How to Build a High Performing Team

It all starts with you.

As the owner of your business, everything starts, and everything ends, with you.

I know it can feel easy to place blame on underperforming stylists or therapists, but at the end of the day it is your responsibility to make sure your team are trained and supported to a high-performing level.

“How can I do this?” you may ask. Well… that’s what we’re going to tell you in this episode.

I’ll be chatting with Brigitte Benge, who works as a leadership and management coach for the hair and beauty industry.

Brigitte specialises in helping business owners like yourself build a high-performance team, and has 3 top tips for doing just that, which she will share with you today.

So listen in to this episode to hear Brigitte’s 3 key steps and learn how to whip your team into shape in no time!

In this episode, you’ll hear about:

  • [0:00]- Meet Brigitte
  • [4:20]- 3 keys to building high performance team
  • [4:45]- Clear identity and culture
  • [8:18]- The importance of processes
  • [18:04]- Empowering people to do things the right way
  • [25:35]- Owners working inside of their own businesses
  • [33:55]- Brigitte’s mantra
  • [37:30]- Recommended book
  • [38:50]- Brigitte’s social links


Recommended Links

CLICK HERE to check out our Podcast on Spotify

CLICK HERE to check out The E Myth by Michael Gerber

CLICK HERE for Cream Solution’s Website

CLICK HERE to see Cream Solutions on Instagram


Get Your Strategic Marketing Planner

CLICK HERE to take the Quiz and get your Salon Marketing Planner



About the author, Larissa

Business Coach & Marketing Strategist: After 20 years of salon business I worked in online marketing & technology development, Business Development Manager at Timely Salon Software and co-founded HAIRshare app for Stylist.

I love helping stylists & salons with marketing strategies, the latest technology and working smarter, not harder in salon business.

Salon Owners Collective is an online community with the mission of inspiring and empowering Salon Owners from around the globe to grow beyond owner operator. Turn your ideas into a reality, build successful businesses and live with clarity and purpose.