I had coffee recently with an old salon owner friend who declared she was already in the Crazy Christmas period and I remember swearing and declaring each and every year, ‘this year is going to be my last on the floor. I hated those 3 weeks of December so much! I eventually worked out how…

You employ someone new into your team with high hopes that this one will be great … but yet again, another stylist lets you down, not delivering to your clients as you’d hoped. Hairdresser and Industry Educator Paula Hibbard takes us through what things you’re most likely doing wrong. She steps us through how you…

As an industry, I think we’re still complaining about how this new generation of stylists and therapists is ‘so not motivated’ and “when I was an apprentice I worked harder and longer for less money and more passion”. Alan Austin-Smith, founder of The Fantastic Hairdresser has his own opinion on this topic and lays it…

This is a special podcast for me because not only do we turn 1 year old on the 1st August but also I interview a special friend. This episode is a passionate and chatty story from a long time friend, my ex-Salon Manager now a Salon Owner of her own. Kerri Cox’s passion for the…