Finding Your Perfect Team: It’s Just Like Dating

|

The key to hiring your ideal team in 2019 is simple: it’s just like dating. Sounds crazy, right? I know what you mean. But in reality, the goal is the same: attracting people who will be perfect for you… and your business In this episode of the Salon Owners Collective Podcast, I’m chatting all about…

Start Competing for Your Team’s Attention

|

  As a Salon Owner, managing your staff can be ever so frustrating, not to mention attracting new staff and keeping them around. It feels like they just don’t have the same passion that you did when you were just starting off! It’s so easy to sit around and blame them for not wanting to…

“There’s No Point F*ck*ng Around,” and Other Advice

|

Would you like to be called “Hairdresser of the Year” someday? For Megan Panozzo, the chance to win this coveted award was too much for her to pass up on. Once Megan had set her mind on winning the award, she wasn’t letting anything get in her way, Now, a couple of weeks after being…

Creating a Seamless Client Experience in Your Salon

|

From the moment your client chooses to book an appointment, their client experience has begun. Yes, there are a ton of moving parts when it comes to creating a outstanding client experience, but as today’s guest shares, it’s not enough to provide a “good” experience. The bar has been raised, and your client experience needs…