It all starts with you. As the owner of your business, everything starts, and everything ends, with you. I know it can feel easy to place blame on underperforming stylists or therapists, but at the end of the day it is your responsibility to make sure your team are trained and supported to a high-performing…

In any workplace, one of the biggest challenges is figuring out the way a load of different personalities will work together.  And in the Hair & Beauty Industry, where there can often be something like 20 people crammed in a small space at any given moment… this challenge is even more prominent.  It’s like a…

Do you ever feel misunderstood by your team… or maybe like no one takes you seriously? As a Salon Owner, it can sometimes feel tricky balancing your position as the CEO and your position within your team. You end up taking on too much and having too many things on your plate at once. Newsflash:…

It’s a fact: recruiting the right team and then keeping them around is perhaps the biggest struggle faced by Salons. Almost every day, I get questions from Salon Owners asking how they can attract more employees, and how to make them stick around. In this episode I’m chatting with Janine Simons, an Industry Leader in…