Life Changing Consultations

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When you take your client on a journey of leadership and show them what you recommend for them, you might notice a shift in how they approach and talk to you. Dario Cotroneo has developed a very unique approach to hairdressing & education resulting in exciting ways to learn and enjoy. During this episode we…

Transforming Stylists to Think, Believe & Perceive Differently

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What you do as a stylist is so much more than just styling hair; You are helping beautiful people solve meaningful problems. That in itself creates such a powerful outlook that we all should be onboarding daily in our workplace. Dario Cotroneo has developed a very unique approach to hairdressing & education resulting in exciting…

Surviving Christmas & Thriving in 2019

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The Christmas Period is always SO hectic for Salon Owners and for some reason, everyone decides to go a bit mental in December. It starts to feel like our whole client database wants to visit us, they mean well but it also makes us go a little bit crazy too! It seems to also take…

3 Ways to Optimise your Client Experience

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Details that might seem minor can have a make-or-break effect on client retention. But creating a great client experience doesn’t have to be complicated. Today’s guest has done an amazing job of determining what your clients are really wanting and how to deliver. Join me as I talk with Sally Turpin, operations manager at Salon…