Creating a Seamless Client Experience in Your Salon

From the moment your client chooses to book an appointment, their client experience has begun. Yes, there are a ton of moving parts when it comes to creating a outstanding client experience, but as today’s guest shares, it’s not enough to provide a “good” experience. The bar has been raised, and your client experience needs…

Life Changing Consultations

When you take your client on a journey of leadership and show them what you recommend for them, you might notice a shift in how they approach and talk to you. Dario Cotroneo has developed a very unique approach to hairdressing & education resulting in exciting ways to learn and enjoy. During this episode we…

Transforming Stylists to Think, Believe & Perceive Differently

What you do as a stylist is so much more than just styling hair; You are helping beautiful people solve meaningful problems. That in itself creates such a powerful outlook that we all should be onboarding daily in our workplace. Dario Cotroneo has developed a very unique approach to hairdressing & education resulting in exciting…

Surviving Christmas & Thriving in 2019

The Christmas Period is always SO hectic for Salon Owners and for some reason, everyone decides to go a bit mental in December. It starts to feel like our whole client database wants to visit us, they mean well but it also makes us go a little bit crazy too! It seems to also take…