Improving the Client Experience and Your Stylist’s Sales Process
Do you have some stylists who seem to have a tough time connecting with clients? Thus making it difficult to get rebookings? How about stylists who are afraid of selling? You’ve got incentives, but it doesn’t seem like enough, and you need those sales numbers to keep up your profits. In this Q&A episode of…
The Art and Science of Successful Client Consultations
Did you know that 97% of hairdressers believe that they do a full and thorough consultation with every client, but only 7% of clients feel like they’ve ever had a consult? That is a massive disparity and one that our guest on today’s episode of the Salon Owners Collective podcast, Richard Kavanagh, is going to…
Developing Your Salon Team Leadership Style
If you have your sights set on expanding your team or your salon’s locations, you don’t want to miss this episode of the Salon Owners Collective podcast with Stevie English of Stevie English Hair and global brand ambassador for Matrix. In this episode, he shares his insights about cultivating your salon leadership style to craft…
Effectively Leading Your Salon’s Team and Connecting with Your Community
Are you in the process of growing your salon and stepping into the role of owner by scaling your team? If so, you’re going to love today’s insights from our guest Marquetta Breslin aka the Million Dollar Stylist. In today’s episode of the Salon Owners Collective podcast, she shares her story of how she began…