Would you like to be called “Hairdresser of the Year” someday? For Megan Panozzo, the chance to win this coveted award was too much for her to pass up on. Once Megan had set her mind on winning the award, she wasn’t letting anything get in her way, Now, a couple of weeks after being…

From the moment your client chooses to book an appointment, their client experience has begun. Yes, there are a ton of moving parts when it comes to creating a outstanding client experience, but as today’s guest shares, it’s not enough to provide a “good” experience. The bar has been raised, and your client experience needs…

When you take your client on a journey of leadership and show them what you recommend for them, you might notice a shift in how they approach and talk to you. Dario Cotroneo has developed a very unique approach to hairdressing & education resulting in exciting ways to learn and enjoy. During this episode we…