“There’s No Point F*ck*ng Around,” and Other Advice
Why You Should Become Comfortable With the Idea of Selling Your Salon
What It Takes to Grow Your Salon to Scale
Do you ever dream of building beyond a single salon and scaling into multiple locations to create your own beauty empire? On this episode, I’m joined by James Carlisle and Lynden Mason, the Founders of Vivo Hair & Beauty, who are sharing the story of their journey from the optometry industry to building one of…
Making the Most of Your Continuing Education in Your Salon
You just attended a killer industry conference or completed an incredible workshop, and you can’t wait to get back to your salon and begin putting all your newfound knowledge into action with your team. But alas, reality hits. You’re slammed from the moment you walk back into the salon and everything you learned shifts to…
Creating a Seamless Client Experience in Your Salon
From the moment your client chooses to book an appointment, their client experience has begun. Yes, there are a ton of moving parts when it comes to creating a outstanding client experience, but as today’s guest shares, it’s not enough to provide a “good” experience. The bar has been raised, and your client experience needs…