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An Honest Chat: What it’s Really Like to Grow Your Business

Let’s face it, whether you own 1, 2 or 10 Salons- balancing your time and attention between all your different roles can be TOUGH. There are staff members to manage, on floor operations to oversee, and all the behind the scenes jobs like accounts, paperwork, marketing, sales management and other business activities that non-business owners don’t even think about… the list just goes on and on!

It can feel never-ending. You want to grow and expand your business, but there’s just so much to do! 

In this episode of the Podcast, I’m chatting with Chelle Neff, who has grown her Salon Urban Betty in Austin, Texas, from being a 6 chair, booth rental salon, to now having 2 locations with 58 employees. 

Chelle’s journey has not been easy. The opening of her second Salon started off as a 2 week job, but ended up taking almost a year. Chelle wants to pass what she’s learnt from this rollercoaster experience on to other Salon & Spa Owners like yourself. 

In the episode, Chelle and I chat about the different dynamics between a smaller and larger Salon,  and her top tips on how to make sure you’re ‘showing up’ in all the places. 

Chelle dives into topics ranging from team politics to budgeting and the simple ways that she stays connected with each member of her large team. We discuss things like,  how to know when it’s time to open another Salon, and how to remain present within your growing business.

In this episode, you’ll learn about:

  • The rollercoaster of growing your business
  • Handling team dynamics
  • Differences between larger and smaller salons
  • Budgeting realness
  • How to balance time and effort
  • When is the right time to open a second salon

 

Recommended Links

CLICK HERE and HERE to listen to my other Podcasts with Chelle

CLICK HERE to watch Brené Brown’s Ted Talk about leaning into the uncomfortable

CLICK HERE to check out Blair Singer’s Book Little Voice Mastery

CLICK HERE to see Urban Betty on Instagram

CLICK HERE to see Urban Betty’s Website

About the author, Larissa

Business Coach & Marketing Strategist: After 20 years of salon business I worked in online marketing & technology development, Business Development Manager at Timely Salon Software and co-founded HAIRshare app for Stylist.

I love helping stylists & salons with marketing strategies, the latest technology and working smarter, not harder in salon business.

Salon Owners Collective is an online community with the mission of inspiring and empowering Salon Owners from around the globe to grow beyond owner operator. Turn your ideas into a reality, build successful businesses and live with clarity and purpose.