How to Create the Ultimate Client Experience
The Client Experience is one of today’s hot Salon buzzwords, with social media at a high, we as Salon Owners are focusing more and more on our clients wants and needs, and in turn, are becoming better Salon Owners for it. Today’s guest has done an amazing job of navigating the intersection between what your…
Switching your Mindset to Improve your Life & Business
Everyone has a different outlook on what success looks like, but once you strip it all back and start being more present in your life and business, you might notice your mindset slightly shifts. In today’s episode, I’m talking with health & lifestyle coaches, Carla & Emma, also known as the Merry Maker Sisters. They…
How to Incorporate Education into Your Salon Expertise
Whether you’re thinking of approaching education as an additional facet to your salon or your brand, today’s guest on the podcast, education icon Tracey Hughes, is showing us all the ways to incorporate education into your salon expertise. An icon in the industry, Tracey is an internationally recognized educator and speaker who has worked with…
The Art and Science of Successful Client Consultations
Did you know that 97% of hairdressers believe that they do a full and thorough consultation with every client, but only 7% of clients feel like they’ve ever had a consult? That is a massive disparity and one that our guest on today’s episode of the Salon Owners Collective podcast, Richard Kavanagh, is going to…
Finding a Framework and Building a Platform to Develop Your Expertise
Ever wonder how it is you become an “expert”? Yes, years of experience is undoubtedly a factor, but so is having a solid framework for your technique and a platform that allows you to share it. With over 30+ years experience both behind the chair and as a salon owner, today’s guest, Geoffrey Herberg, grounded…