Are you aware of the real root of your problems? Think about that one for a second. Whatever your problems may be, I believe that the real problem is not what you think it is. Because often the symptoms we see are not the root cause.  In this episode, I’ll be chatting all about the…

For something which is meant to be “insta-ntaneous”… Social Media can feel anything but that.  I’ve seen this struggle faced by so many Salon Owners, that I’ve decided it’s time to offer up some hard & fast solutions once and for all, so you never have to feel stuck again, and so that Social Media…

“So… what are we doing with your hair today?” This is one of the most common phrases heard in Hair Salons all across the world. It’s often the starting line of the consultation process that can either make or break a client’s experience.  Why? Well, that’s because a thorough, detailed consultation is often overlooked in…

Let’s face it… we all make mistakes. And as Business Owners who ALSO have personal lives, it can sometimes feel like we’re making a LOT of mistakes… and that there’s a lot of pressure to be perfect! That’s because it feels like there are so many people relying on us. Well, let me tell you:…

The #4 LIVE session from my new Podclass Series… This episode is all about how to smash sales. Let’s face it: money makes the world go around. If you don’t’ earn money you can’t pay the rent You can’t buy the products  You can’t pay your team and you can’t open and service your clients…