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Salon Owners Collective Podcast
What You’re Missing When It Comes to Client Retention
As an owner, it’s so tiring when you’re not only managing the operations of the Salon and ensuring the business is profitable, but you feel like you have to constantly be on your team’s back about rebooking! You want to be able to trust them to manage all of the clients in the Salon so that they are happy and will come back through your doors instead of the Salon down the road.
Did I hit the nail on the head?
Hello! This is something I know too well. That’s why I want to let you in on a little secret…
Continue ReadingHow to Break Through Self-Doubt as Salon CEO
Fear is something that can be self-sabotaging for CEOs, and you’d be surprised how often our beliefs limit our potential. In this episode, I want to shift your mindset around fear and entrepreneurship, to show you that it is totally normal to not have your sh*t together at all times, and to give you some strategies to harness this type of fear for good.
Continue ReadingBanish Bad Behaviour & Team Drama in 3 Simple Steps
Have you ever had a BAD APPLE on your Salon team? That one person in your Salon or Spa’s team who just can’t seem to get it right…
And it starts to affect the rest of the team.
This person’s behaviour starts eating away at you, and you find yourself thinking about it all the time. Like in the middle of the night. It’s CONSTANTLY worrying you.
Chances are – if you have someone in mind right now… they’re the bad apple.
Continue ReadingSalon Owners Collective Blog
How to Enjoy a Stress-Free Holiday as a Salon Owner
“I need a fricken holiday… but I can’t leave my team!” Holidays are supposed to be a time to relax and rejuvenate… yet for Salon Owners, they bring a whole lot of anxiety and stress. And that’s before you even think about booking anything! There’s an overwhelming fear that if you go on holiday,…
Read the full articleThe Secret to a Million Dollar Mindset
“What the heck am I doing” I started my Salon at 20, 6 months after my apprenticeship… and I didn’t know what the heck I was doing. I was just winging it. I was exhausted and wanted to keep pushing through, even though I wasn’t making any money! I decided one day that…
Read the full articleThe Right Time to Recruit… is NOW!
“I am suddenly feeling quite panicked” I recently had a Salon Mastery owner reach out to me, worried that she wasn’t leaving her team with enough support whilst she goes on a 3 week Europe holiday. But, what do you do? Do you take the risk and recruit a Front of House…
Read the full article