Legal Action: Two Words Every Salon Owner Dreads

Have you ever had a client threaten legal action against you and your Salon?

As a Salon Owner, I’m sure you have had had a moment (if not, a few) where you have had to deal with a situation that has gone wrong, like a really bad colouring mistake, and in return had to deal with an unhappy (and frustrated!) client. 

Let’s talk about it…