“So… what are we doing with your hair today?” This is one of the most common phrases heard in Hair Salons all across the world. It’s often the starting line of the consultation process that can either make or break a client’s experience.  Why? Well, that’s because a thorough, detailed consultation is often overlooked in…

Technology makes business easier.  Or does it? Sometimes, technology isn’t actually helping as much as it could be. There are some major pitfalls to watch out for, especially if you’re fairly new to it.  It’s safe to say that with the increase of time spent online, the demand for salon owners being present everywhere digitally…