Finding Purpose from Behind the Chair

Matt is the founder of NZ Barbershop My Fathers Barbers, and the co-founder of She is Not Your Rehab, a movement inviting men to acknowledge their own trauma and to take responsibility for their healing so that they can transform their lives and those of others

The Ultimate Secret to Growing a Team That Won’t Leave

There’s a team crisis! And I hear so many Salon Owners saying how things have changed in recent years, especially when it comes to this issue.

Now don’t get me wrong, things are forever changing in our industry…

But did you know: even when I owned my Salon years ago, people were saying the same thing. 

The newsflash is: there has ALWAYS been a team crisis!  So it’s time we stepped up and tackled it, once and for all.

Stress-Free Guide to Managing Clients after Lockdown Re-Opening

I have a question for you:

If you have recently reopened, after being closed because of covid…

Are you feeling just a tad overwhelmed?

This is something I’ve been noticing a LOT lately with salon owners i’ve been chatting to…

I get it. Post-covid, reopening cray-cray is REAL. Working long hours, trying to communicate effectively with both your team and clients…

Now,  don’t get me wrong, we should of course feel super lucky that we can re-open in the first place. And we do.

But that doesn’t mean it’s any less overwhelming!

I’m sure by now you have 100s of clients queuing for the earliest available appointment as you return to the salon.

Trying to chop and change the appointment book, squeeze everyone in, prioritise, 

reschedule, reorganise… it’s enough to drive any salon owner to the edge of insanity!

But did you know: there are three ways you can reintegrate your clients to keep your own sanity (and that of your team)… and not lose or disappoint any clients along the way.

In this episode, I’ll talk you through the three ways to choose from, to manage your appointment book and the peak you are having right now… plus to avoid the troughs that may creep up after the crazy-busy period is over.