Being a Salon Owner is not always sunshine and rainbows… the reality of running a salon is tough, and success doesn’t happen overnight. As a Salon Owner, you probably have dreams of building a Rockstar Team, achieving a life of freedom and profit, and having strong relationships with clients.   I know, from experience, that…

The beauty industry is forever evolving, so there’s no running away from the fact that your Salon must evolve with it, in order to achieve success. This means there will be changes within your team, constantly! Now I know from experience that playing it safe and doing things the same way on repeat can be…

So the other day, I met one of my good Salon Owner friends for coffee. It was 2pm, and she announced that she just had to eat something because she hadn’t eaten anything all morning. And she said to me, “I’m living the Salon Madhouse life again.” And you know what, I remember those days really, really…

Is it best to specialise in one area of beauty or beauty therapy as a whole? This is a question I get asked a lot. Whether it’s about hair or beauty, so many Owners that I know often feel torn between what I call ‘niching down’, or instead trying to appeal to more people. And…

You need a strong team in order to grow your business. Your team can be the strength or the weakness of your salon. So finding and hiring the right people is paramount to your success – right? I reckon I’ve employed more than 110 people in my time as a salon owner. When I sold…