New Financial Year Preparation

By Louise May | Jul 10, 2018

It’s time to do some financial year preparation and get proactive with your new goals coming into the next 12 months so you can review how far you’ve come. Tax time can be daunting and frustrating – but so rewarding when you see growth. So many business owners set goals at the start of the…

How to Encourage Your Stylists and Boost Your Salon’s Sales in the Process

By Larissa Macleman | Jul 1, 2018

Do you have some stylists who seem to have a tough time connecting with clients? Thus making it difficult to get rebookings? How about stylists who are afraid of selling? You’ve got incentives in place, but it doesn’t seem like enough, and you need those sales numbers to keep up your profits. This is the…

Why Free Salon Software isn’t the Best Choice for Your Business

By Larissa Macleman | Jun 26, 2018

There’s a saying when it comes to getting things for free. If you aren’t paying for the product, then you are the product. Free software can be great for personal use, but when it comes to your business operations where you need efficient and streamlined solutions, free isn’t always the best option. Yes, it’s critical…

The 3 Phases of a Seamless Salon Customer Experience

By Samantha Jones | Jun 17, 2018

What is your salon’s customer experience? Samantha Jones takes us through her story and phase’s she now recommends for the perfect Salon Customer Experience.  Most salon owners believe it’s what you offer when your client arrives in to receive their service, and although that’s correct to a certain degree, a truly seamless salon customer experience starts…

Introducing Sam Jones, The Newest Member of the Salon Owners Collective Coaching Team

By Larissa Macleman | Jun 12, 2018

In case the title of this post didn’t give it away, we have some big news…The Salon Owners Collective Coaching team is growing! In addition to Sam, whose story you’ll get a glimpse of here, we’ve also welcomed Louise to the coaching team. We are so thrilled to be able to bring their expertise to…

Get to Know Louise May, Our New Member of the Salon Coaching Team at the Salon Owners Collective

By Larissa Macleman | Jun 12, 2018

Oh, how tides are shifting and our team is growing here at the Salon Owners Collective! In addition to welcoming Louise May to our salon coaching team, we also recently welcomed Sam Jones as a coach as well, and are eager to be able to help more salon owners in our community with 1-on-1 support,…

4 Ways to Shift Your Salon Owner Mindset for Greater Freedom & Profit

By Larissa Macleman | Jun 1, 2018

As business owners, we’re never truly done learning. Whether it’s a new skill to add to our tool belt or way of looking at or operating our business, change is the only constant we can count on. When it comes to business growth and expansion, one of the most significant pieces we have to continually…

How to Harness and Leverage the Power of Messenger Marketing

By Larissa Macleman | Feb 13, 2018

The salon owners I work with talk to me about it often, I see it pop up more and more in Facebook groups that I’m a part of, and I’m experiencing the surge in my inbox. I’m talking about messenger marketing. Salon owners are spending more time on their phones, and it’s starting to creep…

3 Ways to Make Friends With Facebook’s New Changes

By Larissa Macleman | Feb 5, 2018

“Ugh! Facebook changed its algorithm…AGAIN!” Sound familiar?Your salon’s Facebook marketing efforts can feel like an uphill battle, but that’s where most business owners are getting it wrong. Instead of trying to fight the Facebook algorithm, you need to get friendly with it.   In fact, treating Facebook like the virtual venue for your salon’s dinner party…

Top Tips For Nailing The Salon Cray-Cray Season

By Larissa Macleman | Dec 5, 2017

Recently I had a salon visit – it was 2pm and my stylist announced she hadn’t eaten anything yet, because she was ‘living the salon Christmas-Cray-Cray again!’ This is an all too familiar cry as the busy Christmas season commences, you barely have time to step away from the chair, let alone grab a bite to eat.…

From Freak Out to Freedom

By Larissa Macleman | Nov 8, 2017

Running a salon is a huge job. You often learn a lot – hard and fast. Whilst the potential for growth is massive, there is also the danger of working yourself into a state of overwhelm –  managing a team, looking after clients, marketing and client attraction you can easily become the victim of your…

Ditch the Overwhelm & Get Shit Done

By Larissa Macleman | Oct 3, 2017

As a business owner, I’ll bet you know that feeling of overwhelm all too well. Your mind gets so full it starts to feel fuzzy, and just when you need to get to work, you lack the clarity you need to actually get shit done! At times like this, you feel like a hamster running…

The 5 Emerging Salon Marketing Trends

By Larissa Macleman | Aug 7, 2017

The problem is that our clients and our potential clients are becoming tired of jaded and traditional marketing tactics. The days of leaflet drops and selling steak knives and deals at Grab one have just worn thin and if anything it turns our clients off coming to us. If you’ve been big on marketing your…

Celebrating You & 10,000 Downloads

By Larissa Macleman | Jul 25, 2017

You are the most important part of The Salon Owners Collective so please Celebrate with me in reaching 10,000 Podcast Downloads and also reaching one year in business! Already, in putting this blog together, we’re now closing in on 12,000 Downloads already. To celebrate Nicola and I reviewed the top 5 most downloaded episodes and…

5 Steps to Freedom and Profit for Your Salon

By Larissa Macleman | Jun 26, 2017

Did you set up your own business with dreams of more freedom and time, and now find yourself wondering when you’ll next get to take a day off? You’re not alone! Unfortunately, as an industry, we’re not making much profit and the old 80:20 rule is actually more like 95:5.  Despite so many hugely talented…

3 Ways to Build your Brand from the Inside Out

By Larissa Macleman | May 29, 2017

You’re sick of your team running a muck, making you feel like you’re a prisoner in your own business. You just get things sorted and under control and then the next thing happens, a baby is due, she’s giving up her trade or off on her big OE … just moments after she qualifies! This…

How to Attract New Clients with your Website?

By Larissa Macleman | May 1, 2017

Your website should be your biggest and most important online sales tool. Yes, a sales tool. It should be bringing you new clients (and helping your existing ones stay connected with you). But remember, your website is not an online sales tool for your business… Your website is an online buying tool for your Client!…

5 Steps to Nail Team Communication in your Salon

By Larissa Macleman | Apr 17, 2017

Life in a salon is fast paced, full of constant excitement and change. But without great communication and structure, managing a team in this environment can become stressful to say the least. Constantly putting out fires that your team throw at you the minute you walk in the door can wear you down. So how…

Does your Salon have a Social Clique?

By Larissa Macleman | Apr 4, 2017

How To Build A Click-Worthy Brand For Your Salon Social Media We live in a digital age, and having a strong online presence for your salon is increasingly vital for growth and success. This week over on the podcast we chatted with Stacey from The Social Clique about building an enviable online following which will…

How Salon Mums Juggle Business And Family

By Larissa Macleman | Mar 27, 2017

Being a parent and a business owner is an emotional cocktail that can drive us for success or drive us mad. A salon business is built around making our clients happy – we’re in the service industry after all. Too often this translates into saying ‘yes’ to everyone. Yes to the needs of your team,…