There’s a saying when it comes to getting things for free. If you aren’t paying for the product, then you are the product. Free software can be great for personal use, but when it comes to your business operations where you need efficient and streamlined solutions, free isn’t always the best option. Yes, it’s critical…

What is your salon’s customer experience? Samantha Jones takes us through her story and phase’s she now recommends for the perfect Salon Customer Experience.  Most salon owners believe it’s what you offer when your client arrives in to receive their service, and although that’s correct to a certain degree, a truly seamless salon customer experience starts…

In case the title of this post didn’t give it away, we have some big news…The Salon Owners Collective Coaching team is growing! In addition to Sam, whose story you’ll get a glimpse of here, we’ve also welcomed Louise to the coaching team. We are so thrilled to be able to bring their expertise to…

Oh, how tides are shifting and our team is growing here at the Salon Owners Collective!   In addition to welcoming Louise May to our salon coaching team, we also recently welcomed Sam Jones as a coach as well, and are eager to be able to help more salon owners in our community with 1-on-1…

As business owners, we’re never truly done learning. Whether it’s a new skill to add to our tool belt or way of looking at or operating our business, change is the only constant we can count on. When it comes to business growth and expansion, one of the most significant pieces we have to continually…