Surviving Christmas & Thriving in 2019

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The Christmas Period is always SO hectic for Salon Owners and for some reason, everyone decides to go a bit mental in December. It starts to feel like our whole client database wants to visit us, they mean well but it also makes us go a little bit crazy too! It seems to also take…

3 Ways to Optimise your Client Experience

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Details that might seem minor can have a make-or-break effect on client retention. But creating a great client experience doesn’t have to be complicated. Today’s guest has done an amazing job of determining what your clients are really wanting and how to deliver. Join me as I talk with Sally Turpin, operations manager at Salon…

Instagram with Intention

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Instagram can seem daunting to many business owners if they don’t have a key intention or strategy in place. If harnessed correctly, using the power of Instagram can result in turning likes into bookings (dream come true). In today’s episode i’m talking with, Tracy Harris, Creative Director & founder of Mums with Hustle. Join us…

Why does no one see my posts?! Ever!

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Facebook can be exhausting, especially when you create amazing content and it never gets seen. What’s the point, right? If harnessed correctly though, using the power of Facebook can result in turning likes into bookings (YAY). On this episode of the Salon Owners Collective podcast, we’re joined by Suzy Broad. As well as her business,…

Creating Powerful Branding

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I know a few of us are guilty of turning a blind eye to what our clients are wanting when we get too caught up in all things Business. It’s easy to slip in one area when we are focusing on trying to improve the next. Today’s guest has done an amazing job of navigating…