Creating a Seamless Client Experience in Your Salon
From the moment your client chooses to book an appointment, their client experience has begun. Yes, there are a ton of moving parts when it comes to creating a outstanding client experience, but as today’s guest shares, it’s not enough to provide a “good” experience. The bar has been raised, and your client experience needs…
The Keys Creating a Rockstar Team Will Take Your Salon to New Heights
Riding the Roller Coaster of Life
Life can be a strange roller coaster, and sometimes you just need to ride it and take it for all its worth. In this episode i’m chatting with Salon Owner & Business Mentor, Cassandra Barrie. She shares her life insights and experiences within the industry, as well as deep diving into personal life lessons that…
Life Changing Consultations
When you take your client on a journey of leadership and show them what you recommend for them, you might notice a shift in how they approach and talk to you. Dario Cotroneo has developed a very unique approach to hairdressing & education resulting in exciting ways to learn and enjoy. During this episode we…
Creative Sanity Tips for the Wondering Holiday Mind
“It’s when Salon owners have clarity of their path that they have their best life, their best business and have the strength to navigate the gauntlet of business.” Join me, Larissa Macleman for our last episode of 2018 where I talk about holiday creativity, getting clear on your goals and stepping into a change of…