If McDonald’s has Burgers, then we, in the Hair & Beauty Industry, have teams. You’re probably thinking something like… “what the heck does that mean?!” Well, what it means is that the Hair & Beauty business model we all work in, revolves around humans. If you think about it, what we sell is time, human…
The key to hiring your ideal team in 2020 is simple: it’s just like dating. Sounds crazy, right? I know what you mean. But in reality, the goal is the same: attracting people who will be perfect for you… and your business In this episode of the Salon Owners Collective Podcast, I’m chatting all about…
Do you feel confused about your Salon’s Marketing? When I talk to so many Salon Owners that I know about this topic, they often feel confused and lost! When I look to the reason why this is happening, 1 thing is abundantly clear to me… And that’s that they haven’t nailed the basics! When you…
Are you tired of the constant turnover and the exhaust & expense of having to find and train new employees… only to have them leave a year later, if that? In this episode, I’m talking all about “team” and how to build one full of rockstar stylists who will not only be with you for…
It’s a delicate balance: You want to increase your Salon or Spa’s retail sales… but you don’t want to be too pushy or sound too ‘salesy’ to your clients. You want your team to push retail sales, but they struggle with what to say and what to sell… I know the struggle. Sometimes it feels…