Salon Mastery
Build your $1 million salon business
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The Salon Mastery Program empowers Salon Owners
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With a proven 9-part Strategy Roadmap, you’ll grow your team,
skyrocket profits, and unlock the freedom you deserve.
No more winging it!
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Salon Owners Collective Podcast
What You Could Be Doing Wrong When Looking For Staff
Throughout my 36+ years working in the hair and beauty industry, there is 1 challenge so large that it is still affecting Salon Owners to this day.
Can you guess what it is?
I’m sure you probably guessed it…
It’s an issue so prominent and internationally widespread, and something I help Salon Owners with almost daily.
That challenge is, finding staff.
In this industry, if you really think about it, we actually sell time with humans. And those humans need to be experts!
But what are we meant to do when it feels like no one is even interested in joining our team, right?!
Right. But luckily, there is actually something you can do about it. Something big, that will change your whole approach to the recruitment process.
In this episode, my guest Eloise Manning will share what that thing is, plus an abundance of other advice around finding & hiring new team members.Be sure to tune in… you won’t want to miss this one.
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How to Rid Your Salon of Toxic Team Members
I want to talk about how to rid yourself of toxic team members.
Especially as we enter a new year, we have this opportunity to turn the page and start a new chapter, write our own endings.
And sometimes we need to face up to some of the challenges that we have, that are stopping us from our growth and being the best that we possibly can.
I really want to talk about this problem, because as I started to look back throughout 2020, this one came up a lot- challenging team members that are keeping us awake, team members that are ultimately destroying the Salon culture, and eroding trust within the team relationships. Actually, if we’re not careful, it also affects our client retention, and even team retention.
It’s an issue mostly because one, we don’t recognise it.
And two, we don’t quite know what to do about it.
It’s one of those hard conversations that we had to have to have with ourselves to face up and deal with those challenging people.
So, let’s dive into this episode and I’ll share my opinions on the matter.
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A Year in Review: Lessons Learned in 2020
Let’s take a moment to reflect.
As we step into 2021, a new year filled with new possibilities… we first must look back on the year that’s passed, in order to look forward into 2021.
To make the best of 2021 you must become someone different than you’ve been in 2020.
If you do the same as you did last year, nothing will change- everything will stay the same. Lunacy is doing the same as you’ve done before, and expecting a different result.
Let’s work toward bringing out your best & becoming a real salon CEO in 2021, instead of just having another year of ‘average’!
I want to dive into some big lessons from 2020… look back on the year that’s gone so that we can have a clear head moving into 2021. Then we can truly focus on Mastering your inner Salon CEO for the year ahead.
Continue ReadingSalon Owners Collective Blog
Sophie Built Two $1M Salons. Here’s How.
Sophie Built Two $1M Salons – How to Let Go Without Losing Control. If you’ve ever tried to let go in your business, you’ll know it’s one of the hardest things to do. You start with the dream: building a team so you can finally step back, work less behind the chair, and have a…
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Why More Staff ≠ More Profit… And What Works Instead
Why More Staff Won’t Fix Your Salon’s Profit Problem Salon Owners- have you ever thought, “If I just had more staff, everything would finally fall into place”? I used to believe that too. Back when I had my own salon, I was convinced a bigger team was the golden ticket to more profit, more…
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When Your Salon’s Top Performer Becomes the Problem
When Your Top Performer Becomes the Problem You know the one… she smashes her targets, has the highest rebooking rate, brings in the biggest commissions, and now suddenly, she’s rolling her eyes in team meetings, ignoring the group chat, and kind of just… doing her own thing. And while the rest of your team are…
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