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Salon Owners Collective Podcast
How to be the Best Boss Through a Global Pandemic
Do you find it difficult to keep your team engaged and motivated whilst facing covid restrictions?
Whether you’re in lockdown, or working at limited capacity, I know this has been a super hot topic… especially for those in New Zealand or Australia, as this side of the world is now facing the ongoing consequences of a covid resurgence.
There’s certainly a fine line. As the leader of your Salon, you want to keep your team as motivated and accountable as you can, for the sake of both them and your business! But you also want to be a #bestboss; someone who shows they care, and empathises with the different journey of each team member.
And as with any fine line, this one is a tricky tightrope to balance. Luckily, today I’m chatting with someone who has found the perfect balance.
Stevie English, from Stevie English hair in Sydney, is a living example of what it looks like to lead a team to success through the ongoing effects of Covid 19.
In this episode, Stevie will share his story of successfully engaging his team of twelve plus during the 2 months of lockdown that Sydney has already faced, and why he continues to have a positive attitude going forward.
Listen in now to glean all of Stevie’s best advice… that I know will inspire you in more ways than one.
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Is Bad Health the Barrier to Your Success?
I’m sure you hear about this particular topic a LOT…
It’s definitely something which circulates often, especially amongst busy business owners like you and I, who have a lot on their plate.
But surprisingly, despite this, there are very few Salon Owners that I actually see making a change.
That’s right, I’m talking about Health.
When it comes to your health… there are way too many Salon Owners that push this aside- don’t prioritise it.
…Are you guilty?
Skipped lunch breaks, not enough water, bent over behind a Salon chair or office desk all day… I’ve done it. But eventually, these bad habits will catch up to you.
That’s why I’ve invited Ben Warren, clinical nutritionist and founder of the wellness company ‘Be Pure’, to join me today.
We’ll chat about common mistakes that busy Salon Owners make when it comes to their health, simple hacks to live a healthier life, and why bad health could be the barrier to your success.
This discovery has been a game-changer for me, personally, so I know you will love what Ben has to say.
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Why Assumption is The Killer of Great Consultations
You are a stylist. You’re an expert at your craft. When a client sits in front of you in the Salon chair, all it takes is a quick analysis of their hair and scan of their appearance, in order for you to figure out what will look best on them.
It must be a good thing, right?! To be quick and efficient?!
…well in actual fact… it does more harm than good!
Did you know that 95% of stylists believe they do full and thorough consultation of every client, yet only 7% of salon guests feel they’ve had a full hair consultation at least once in their lives?
Clearly, the way we’re doing things now isn’t working. So it’s time to shake it up…
That’s why I’ve invited Richard Kavanagh to join me in this episode. Richard is a well-known freelance session stylist, and most recently, the founder of Piiq Digital.
Today, Richard is going to share his game-changing advice on how to give every client a 10 out of 10 journey, how to transform your Salon’s retail percentage, and why assumption is the killer of great consultations.
This is sure to change the way you think about your Salon’s Consultations once and for all…
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How to Enjoy a Stress-Free Holiday as a Salon Owner
“I need a fricken holiday… but I can’t leave my team!” Holidays are supposed to be a time to relax and rejuvenate… yet for Salon Owners, they bring a whole lot of anxiety and stress. And that’s before you even think about booking anything! There’s an overwhelming fear that if you go on holiday,…
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The Secret to a Million Dollar Mindset
“What the heck am I doing” I started my Salon at 20, 6 months after my apprenticeship… and I didn’t know what the heck I was doing. I was just winging it. I was exhausted and wanted to keep pushing through, even though I wasn’t making any money! I decided one day that…
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The Right Time to Recruit… is NOW!
“I am suddenly feeling quite panicked” I recently had a Salon Mastery owner reach out to me, worried that she wasn’t leaving her team with enough support whilst she goes on a 3 week Europe holiday. But, what do you do? Do you take the risk and recruit a Front of House…
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