A Year in Review: My Best Advice from 2019

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Let’s take a moment to reflect. As we step into 2020, a new year filled with new possibilities… we first must look back on the year that’s passed, in order to look forward into 2020. To make the best of 2020 you must become someone different than you’ve been in 2019. If you do the…

Christmas Countdown Week 3: The Secret to Surviving Christmas

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OMG, it’s less than a month til Christmas! It’s so easy to feel stressed out during this busy time, but remember, this is where the fun truly begins… It’s time to get Christmassy! Getting in the Christmas Spirit is one of the best ways to make the most out of the festive season and have…

Christmas Countdown Week 4: Maximise Sales & Minimise Stress

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When Christmas gets cray-cray, it can often result in a domino effect. The Salon is so busy, that your usual standards can start slipping away.  This includes lacking great customer service, not delivering what the client really wants and needs (instead just giving what they booked in for… or even less than that), your team…

Christmas Countdown Week 5: What to do on Quiet Days

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The Quiet Day Freak Out. We’ve all had those quiet days- with zero clients in the appointment book- and we’ve all probably freaked out about it at one point or another. The risk of a freak out can be especially high when it happens either before Christmas (in that November quiet time where everyone is…