My Secret to Getting Your Team to Rebook

I’m sure many Salon Owners have wondered if there is an easy way to ensure clients ALWAYS come back to their Salon.

Well, secrets out… THERE IS! Now I know from experience that it can be super frustrating when the importance of rebookings is stressed to your team, yet they fail to do so. It feels like client relationships are formed, efforts are made, and all for what? As a salon owner, we are hoping it’s so the client returns!

So, I want to help remove this frustration by exposing my most effective client retention strategies that any salon can implement both before and after a service, to ensure the client always returns.

I believe these strategies will not only help future-proof your salon but will also create stronger relationships with your clients.

Suite Rental Salons vs. Team-Based Salons

It’s no secret that suite rental salons are becoming more and more popular. As a Salon Owner, you probably already know this.

Now, I know it may appeal to many, but is it more beneficial than having your own team?

This is something I get asked a lot by Salon Owners… it’s confusing to know which option is right for your Salon!

So, I wanted to chat with someone who could shed light on this question and give their honest answer to it, to help Salon Owners know if ditching team-based Salons is the right choice.

Jason Everett currently runs the ‘High-Performance Salon Academy’ in America, where he works with many Salon and Beauty companies across the world.

In this episode, Jason will share with you his amazing insight on what works, and what doesn’t in both salon suites and team-based salons, so you can feel confident in which option is best.

How to Get a Winning Team Culture- Once and for All

Do you ever feel like you constantly want MORE for your Salon? 

Whether it’s team growth, self-mastery as a CEO,  or more sales….

I’m pretty sure every Salon Owner knows this feeling!

But achieving these things sometimes feels impossible. Especially if you don’t know the right steps to take in order to actually achieve them.

Even with all of the external advice out there these days, it’s still hard to know who to trust and if any of it will actually work… believe me, I know this feeling well. 

So I took myself back and remembered what I really needed when I was a Salon Owner… and then it hit me!

I needed someone to show me what was possible… and I mean really possible, for my business, and for me as a Salon Owner. 

Someone who had walked the unknown road ahead of me, and been successful…

In this episode, I wanted to do the same for you. That’s why I’ve invited Skye, from my Salon Mastery Program, to chat with me. 

Skye has owned her Salon for 10 years and has grown the business into a huge success,  so now she’s going to show you how she did it (so that you can do the same!)

How To: Achieve the Financial Freedom You’ve Always Desired

As a Salon Owner, you most likely have dreams that are not only for your Salon, but for your personal life as well. Perhaps it’s a dream house, financial freedom, being able to provide for others, or even a gym membership that you can’t quite justify with your current financial situation. It can start to…

2 Hacks to Leading a Growing Team

Growing your Salon: it’s challenging. Can you relate?

Things are forever evolving in Salons; Owners have to constantly adapt systems and processes. Just like any evolution, things start to break. Perhaps what worked before, no longer will. Adapting is not always easy, but it does teach us fundamental lessons in return. Lessons, which I believe, are key to any successful Salon growth. 

If you’re anything like I was, you never feel like your Salon is ‘complete’, always striving for improvement – and that’s great! Improving, however, means things can’t stay the same. There have to be constant shifts from ‘norm’ to ‘new’.

Here at Salon Owners Collective, we could not relate more to this. That’s why I’ve decided to bring in one of my very own –  team leader and operations manager, Suzy.

Having been with us for over 3 years now, she’s witnessed and learned so many valuable lessons while helping grow the business to where it is today.

She’s chosen to share her two biggest lessons around team management which I know any Salon Owner will find helpful.