What You’re Missing When It Comes to Client Retention

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As an owner, it’s so tiring when you’re not only managing the operations of the Salon and ensuring the business is profitable, but you feel like you have to constantly be on your team’s back about rebooking! You want to be able to trust them to manage all of the clients in the Salon so that they are happy and will come back through your doors instead of the Salon down the road.

Did I hit the nail on the head?

Hello! This is something I know too well. That’s why I want to let you in on a little secret…

Can Your Salon Survive Without You?

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As Salon Owners, we tend to be involved in every aspect of our salons, so when we try and step away from working in the business, we get trapped! How can the Salon survive a day without you doing all the things?!

Best Kept Secrets of a Celebrity Hairstylist

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As a Salon Owner, do you ever find yourself hungry for the limelight?
This may be something that you have always wanted to achieve, but knowing how to get there may seem unattainable, right? Like how do you go from being a stylist on the Salon floor to becoming an award-winning stylist and working for the biggest celebrities out there?

Does Salon Marketing Actually Work?

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What if I told you that in order to scale your Salon business Growth, you need to nail these three things: 

An effective marketing strategy, understanding your clients, and growing a team.

I see so many Salon Owners start to grow exponentially, but then all of a sudden hit a plateau. They can’t seem to move the needle in their business or have the momentum to keep this growth sustainable, especially with team challenges, family time and life outside of the Salon walls…

It can feel totally overwhelming, like you are in a business rut!  

However, I believe that with an effective and consistent marketing strategy, and an  understanding of what makes your clients tick, you can truly master the art of attracting and retaining clients in your Salon. 

I know this is never as easy as it sounds. But if you can nail your client-attraction strategy, understand what makes your clients return (or not), and how to keep new clients coming in your doors without you stepping foot into your Salon doors…your Salon growth will be unstoppable.