The Secret to Increased Engagement, Efficiency and Exceptional Service in Your Salon
Everyone’s talking about Employee Experience – but what does it actually mean?
Not too long ago, employee experience was a little-known concept – but post-pandemic, it has blown up as companies are discovering the untapped value and potential of exceptional employee experience design.
Basically, employee experience refers to the experience that your team members have working for you – what they like about working for you – and what they don’t like or would like to see changed or improved.
And the reason it’s so important is that a great employee experience can improve recruitment, retention, engagement, and even customer service in your Salon.
So, today on The Salon Owners Collective Podcast, Larissa is joined by expert HR consulting company Human Kind – who reveals the 7 principles of Employee Experience and how an exceptional employee experience design can bring value to your Salon.
Cash in on Christmas – How to Make More During The Silly Season
Did you know that people spend on average 30% more during the Christmas season? The psychology around Christmas spending is interesting, but the important thing to know is that people want to spend – they spend on their loved ones and they spend on themselves.
So how do we make sure they spend in our Salons? How do we make sure we can have our piece of the pie – and eat it too?
Today on the podcast I’m going to reveal 2 ways that you can cash in on Christmas – and maximise sales in your salon WITHOUT squeezing in any extra clients.
Building a Brand Story – The Importance of Social Media
Do you ever feel overstimulated by content on the internet?
Like, there’s so much content – there’s just no way you can possibly take it all in.
It makes you think right, how is my content supposed to reach my audience in and amongst all this chaos?
With so many messages from different brands and corporations bidding for their attention – how do I make my message stand out?
On this episode of The Salon Owners Collective Podcast we are joined by the incredible Hayley Mears, an expert on building a brand story and the best person to help tell us, once and for all, what should we be posting on social media.
The Selfish Salon Owner? Why Prioritizing Yourself is Essential to Success
Tired of feeling like you’re working so hard on your Salon business… with little to no reward?
You’re constantly hustling, but you never feel satisfied.
Maybe you spend every waking moment thinking about your Salon, and how to “make things better”. You’re always looking towards the next goalpost, but not actually enjoying the present moment. Who’s guilty?
3 Simple Strategies to Make More in Your Salon
As a Salon Owner, there are many tasks & responsibilities that rely on you to ensure your Salon runs smoothly.
Between hiring and managing your team, putting out fires and team dramas, paying bills, managing stock, knowing your clientele, sales & marketing…the list goes on and on.
You are a master of juggling a million different hats on a good day!