From Rockstars to Bad Apples… When to Say Goodbye!
“I feel like a prisoner in my Salon” You know that feeling, when you have a rockstar team, and then suddenly… you don’t. It only takes one bad apple to poison the whole crop. I remember I had a stylist who was amazing at what she did, but every time she’d break…
Read Full PostWhen to Have THE Conversation With Your Team Member…
“I have a team member who has done 5 things wrong in the last 2 weeks… I might explode” We’ve all been there before. A team member keeps doing things wrong but you’re dreading that awkward conversation of “when you did XYZ, it’s not ok”. And next thing you know, you have…
Read Full Post3 Things Salon Owners Should Focus On in 2024
“My team keeps leaving to go solo!” Opportunity always comes out of crisis – and we’ve been through a lot as an industry (and the world) over the past few years. We’ve heard a lot about teams leaving to go solo, profits dropping and Salon Owners have hit their limit with pricing. 2024 is a…
Read Full Post5 Biggest Lessons from 2023
“Why aren’t my Instagram followers also customers?!” 2024 is quickly approaching, and whilst we look towards all kinds of new adventures and challenges, it’s important to reflect on 2023. Reflecting not only helps us celebrate our wins, but we also take in all of our learnings from the year and apply them to the next. …
Read Full Post4 Revenue Building Tactics in 2024
“My clients are coming less often” We’ve had this consistent conversation with over 100 salon owners that Salon Owners Collective looks after worldwide. Clients are the ones who are pushing appointments out, not coming in for the same services they used to, they’re the ones not picking up products on the way out. It’s easy…
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