“It’s about creating a space where everyone feels valued and respected”   Have you ever walked into a room and felt uncomfortable?   Maybe there’s lots of loud music, the chair fabric feels itchy, the writing on the flyer is too small for you to read or you don’t feel, as a unique person,  represented……

“I feel like a prisoner in my Salon”   You know that feeling, when you have a rockstar team, and then suddenly… you don’t.   It only takes one bad apple to poison the whole crop.     I remember I had a stylist who was amazing at what she did, but every time she’d break…

“I have a team member who has done 5 things wrong in the last 2 weeks… I might explode”   We’ve all been there before.    A team member keeps doing things wrong but you’re dreading that awkward conversation of “when you did XYZ, it’s not ok”.    And next thing you know, you have…

“My team keeps leaving to go solo!” Opportunity always comes out of crisis – and we’ve been through a lot as an industry (and the world) over the past few years.  We’ve heard a lot about teams leaving to go solo, profits dropping and Salon Owners have hit their limit with pricing.  2024 is a…

“Why aren’t my Instagram followers also customers?!” 2024 is quickly approaching, and whilst we look towards all kinds of new adventures and challenges, it’s important to reflect on 2023.  Reflecting not only helps us celebrate our wins, but we also take in all of our learnings from the year and apply them to the next. …