Larissa Macleman

When Your Salon’s Top Performer Becomes the Problem

By Larissa Macleman | 21/07/2025

When Your Top Performer Becomes the Problem You know the one… she smashes her targets, has the highest rebooking rate, brings in the biggest commissions, and now suddenly, she’s rolling her eyes in team meetings, ignoring the group chat, and kind of just… doing her own thing. And while the rest of your team are…

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How to Handle Complaining Clients (Without Being Rude)

By Larissa Macleman | 14/07/2025 |

Feeling emotionally drained after a day in the salon? This episode will help you take back control. Learn how to lead client conversations, redirect negativity, and protect your energy so you leave work feeling energised, not exhausted.

Turn Apprentices Into Profit Machines- Fast!

By Larissa Macleman | 07/07/2025 |

Discover how to turn your apprentices into profitable, high-performing stylists- fast. In this episode, Larissa chats with Amanda Tonge about spotting talent early and training your team the right way from day one.

High Vibe, High Performance: Lift Team Morale Fast

By Larissa Macleman | 29/06/2025 |

Feeling like your team is flat or disengaged? In this episode, Joel Bouzaid shares how salon owners can take the lead and lift team morale using three powerful leadership tools—Recognition, Reminders & Reinforcement.

Buy Back Your Time The CEO Shift You’ve Been Avoiding

By Larissa Macleman | 23/06/2025 |

Is your calendar maxed out? Feel like there’s never enough time in the day? This episode is your blueprint to buy back your time, work smarter, and scale your salon like a true CEO.