Posts by Larissa Macleman

How to Create the Ultimate Client Experience

How to create the ultimate client experience

The Client Experience is one of today’s hot Salon buzzwords, with social media at a high, we as Salon Owners are focusing more and more on our clients wants and needs, and in turn, are becoming better Salon Owners for it. Today’s guest has done an amazing job of navigating the intersection between what your…

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Building Creative Framework to Empower your Team

Building a framework

When we think of consistently growing our salon, we often turn to see what we’re doing in our marketing efforts, when really we should be exploring more of what our team is wanting and needing. In today’s episode, I’m talking with Brad Lepper, an award winning hairdresser, a core international artist and educator for Sebastian…

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