The Secret to Increased Engagement, Efficiency and Exceptional Service in Your Salon

Everyone’s talking about Employee Experience – but what does it actually mean?

Not too long ago, employee experience was a little-known concept – but post-pandemic, it has blown up as companies are discovering the untapped value and potential of exceptional employee experience design.

Basically, employee experience refers to the experience that your team members have working for you – what they like about working for you – and what they don’t like or would like to see changed or improved.

And the reason it’s so important is that a great employee experience can improve recruitment, retention, engagement, and even customer service in your Salon.

So, today on The Salon Owners Collective Podcast, Larissa is joined by expert HR consulting company Human Kind – who reveals the 7 principles of Employee Experience and how an exceptional employee experience design can bring value to your Salon.


Here are three reasons why you should listen to the full episode:

  1. Discover the true meaning of an employee experience and how it can bring value to your business
  2. Learn the 7 principles necessary to design a great employee experience in your Salon
  3. Get started with the 4 steps to designing an employee experience for your Salon.


12 Steps to a Stress-Free Christmas

We know how busy the lead-up to Christmas is for Salon Owners – ordering stock, booking clients, and creating a great employee experience, which is why we’ve put together 12 steps to a stress-free Christmas!

Keen to get your hands on it? Simply sign up for our 12 steps to a stress-free Christmas series via our Free Profitable and Successful Salon Owners Facebook group –

About the author, Larissa

Business Coach & Marketing Strategist: After 20 years of salon business I worked in online marketing & technology development, Business Development Manager at Timely Salon Software and co-founded HAIRshare app for Stylist.

I love helping stylists & salons with marketing strategies, the latest technology and working smarter, not harder in salon business.

Salon Owners Collective is an online community with the mission of inspiring and empowering Salon Owners from around the globe to grow beyond owner operator. Turn your ideas into a reality, build successful businesses and live with clarity and purpose.