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The Art and Science of Successful Client Consultations

Did you know that 97% of hairdressers believe that they do a full and thorough consultation with every client, but only 7% of clients feel like they’ve ever had a consult?

That is a massive disparity and one that our guest on today’s episode of the Salon Owners Collective podcast, Richard Kavanagh, is going to help the salon industry solve by sharing the art and science of successful client consultations.

Richard is a freelance session stylist who’s worked on the sets of publications such as Vogue, Harpers Bazaar, Elle, he’s a global artist for Redken, and his newest title is founder of piiq, an innovative piece of salon technology that is going to change the way stylists create and build relationships with their clients.


CLICK HERE for Piiq Website

CLICK HERE for Richard’s Previous Podcast – Adapt or Die

About the author, Larissa

Business Coach & Marketing Strategist: After 20 years of salon business I worked in online marketing & technology development, Business Development Manager at Timely Salon Software and co-founded HAIRshare app for Stylist.

I love helping stylists & salons with marketing strategies, the latest technology and working smarter, not harder in salon business.

Salon Owners Collective is an online community with the mission of inspiring and empowering Salon Owners from around the globe to grow beyond owner operator. Turn your ideas into a reality, build successful businesses and live with clarity and purpose.