Did you know that 97% of hairdressers believe that they do a full and thorough consultation with every client, but only 7% of clients feel like they’ve ever had a consult?
That is a massive disparity and one that our guest on today’s episode of the Salon Owners Collective podcast, Richard Kavanagh, is going to help the salon industry solve by sharing the art and science of successful client consultations.
Richard is a freelance session stylist who’s worked on the sets of publications such as Vogue, Harpers Bazaar, Elle, he’s a global artist for Redken, and his newest title is founder of piiq, an innovative piece of salon technology that is going to change the way stylists create and build relationships with their clients.
CLICK HERE for Piiq Website
CLICK HERE for Richard’s Previous Podcast – Adapt or Die