How to Build a High Performing Team

It all starts with you.

As the owner of your business, everything starts, and everything ends, with you.

I know it can feel easy to place blame on underperforming stylists or therapists, but at the end of the day it is your responsibility to make sure your team are trained and supported to a high-performing level.

“How can I do this?” you may ask. Well… that’s what we’re going to tell you in this episode.

I’ll be chatting with Brigitte Benge, who works as a leadership and management coach for the hair and beauty industry.

Brigitte specialises in helping business owners like yourself build a high-performance team, and has 3 top tips for doing just that, which she will share with you today.

So listen in to this episode to hear Brigitte’s 3 key steps and learn how to whip your team into shape in no time!

In this episode, you’ll hear about:

  • [0:00]- Meet Brigitte
  • [4:20]- 3 keys to building high performance team
  • [4:45]- Clear identity and culture
  • [8:18]- The importance of processes
  • [18:04]- Empowering people to do things the right way
  • [25:35]- Owners working inside of their own businesses
  • [33:55]- Brigitte’s mantra
  • [37:30]- Recommended book
  • [38:50]- Brigitte’s social links

 

Recommended Links

CLICK HERE to check out our Podcast on Spotify

CLICK HERE to check out The E Myth by Michael Gerber

CLICK HERE for Cream Solution’s Website

CLICK HERE to see Cream Solutions on Instagram

 

Get Your Strategic Marketing Planner

CLICK HERE to take the Quiz and get your Salon Marketing Planner

 

 

About the author, Larissa

With 20 years as a Successful & profitable Salon Owner, leading a team of 30 and developing industry-first technology.

I’ve dedicated my career to helping salon owners achieve Finiancial & personal success.

After selling my salon, I founded the Salon Owners Collective and created the Salon Mastery Program, empowering owners to grow $1M+ salons with Rockstar Teams and powerful profits.

When I’m not running a team of 11, developing growth programs I’m a mum of two, and renovating our family home