Creating an Exceptional Employee Experience
Employee experience is one of today’s hot business buzzwords, but the truth is, this isn’t a flash-in-the-pan fad.
In this episode, I’m joined by Samantha Gadd, founder of Humankind and Kin, who is on a mission to help people love their work. One of the ways she does this is by guiding small business owners in creating exceptional employee experiences that not only help them to build and retain a phenomenal team but also impact the commercial experience of the Client.
In this episode Samantha shares with us:
- What “employee experience” actually means (and how it’s not the same as company culture)
- The four pillars of exceptional employee experiences and why they’re crucial to the long-term success and sustainability of your salon
- Three steps you can take today to get started with creating an employee experience
- And the critical mindset you need to have regarding team member turnover
CLICK HERE to learn more about Samantha’s company, Humankind, and how she creates exceptional employee experiences for her clients.
About the author, Larissa
With 20 years as a Successful & profitable Salon Owner, leading a team of 30 and developing industry-first technology.
I’ve dedicated my career to helping salon owners achieve Finiancial & personal success.
After selling my salon, I founded the Salon Owners Collective and created the Salon Mastery Program, empowering owners to grow $1M+ salons with Rockstar Teams and powerful profits.
When I’m not running a team of 11, developing growth programs I’m a mum of two, and renovating our family home