Build a Communication Culture

Life in a salon is fast paced, full of constant excitement and change. But without great communication and structure, managing a team in this environment can become stressful, to say the least. Constantly putting out fires that your team throw at you the minute you walk in the door can wear you down.

So how can a busy salon owner keep a team on track and prevent the overwhelm, without cutting into valuable time managing client care, marketing programs and all the other things required from you as leader of a business?
Creating the time and space to have regular and structured communication with your team is key. Yea, you’ve heard it before… But are you doing it?

Amy, Salon Manager at Rush Salon in London, talks about how team meetings are the perfect way to facilitate this. Not only do team members love the opportunity to come together & share their thoughts and get involved in the running of the salon. From a managerial perspective, it’s a great way to share thoughts, ideas and the future vision of the business with them – It gets more buy-in from your team in the long run.


Amy mentioned the book Compelling People by John Neffinger & Matthew Kohut as a great easy read and also Ted Talks as a great place to find ideas and inspiration.

Read 5 steps to nail team communication over on the blog.


About the author, Larissa

Business Coach & Marketing Strategist: After 20 years of salon business I worked in online marketing & technology development, Business Development Manager at Timely Salon Software and co-founded HAIRshare app for Stylist.

I love helping stylists & salons with marketing strategies, the latest technology and working smarter, not harder in salon business.

Salon Owners Collective is an online community with the mission of inspiring and empowering Salon Owners from around the globe to grow beyond owner operator. Turn your ideas into a reality, build successful businesses and live with clarity and purpose.