Build a Communication Culture
Life in a salon is fast paced, full of constant excitement and change. But without great communication and structure, managing a team in this environment can become stressful, to say the least. Constantly putting out fires that your team throw at you the minute you walk in the door can wear you down.
So how can a busy salon owner keep a team on track and prevent the overwhelm, without cutting into valuable time managing client care, marketing programs and all the other things required from you as leader of a business?
Creating the time and space to have regular and structured communication with your team is key. Yea, you’ve heard it before… But are you doing it?
Amy, Salon Manager at Rush Salon in London, talks about how team meetings are the perfect way to facilitate this. Not only do team members love the opportunity to come together & share their thoughts and get involved in the running of the salon. From a managerial perspective, it’s a great way to share thoughts, ideas and the future vision of the business with them – It gets more buy-in from your team in the long run.
Amy mentioned the book Compelling People by John Neffinger & Matthew Kohut as a great easy read and also Ted Talks as a great place to find ideas and inspiration.
Read 5 steps to nail team communication over on the blog.
About the author, Larissa
With 20 years as a Successful & profitable Salon Owner, leading a team of 30 and developing industry-first technology.
I’ve dedicated my career to helping salon owners achieve Finiancial & personal success.
After selling my salon, I founded the Salon Owners Collective and created the Salon Mastery Program, empowering owners to grow $1M+ salons with Rockstar Teams and powerful profits.
When I’m not running a team of 11, developing growth programs I’m a mum of two, and renovating our family home