The business is running
on your shoulders.
That's the problem.... The revenue is there. The clients are loyal. So why does it feel like it's about to fall apart?
You know something has to change.
You just don't know what.
You've built a team. There's revenue. Clients keep coming back. And you're still the one holding it all together,
60-hour weeks, give or take.
How much is this actually costing you, in money you're not seeing, time you don't have, the confidence you're losing?
Leading from strategy instead of daily fire-fighting means your team performs without you there.
You actually go home and switch off.If I could show you the one thing that changes everything, would you want to see it?
You've said it before. You'll say it again tomorrow.
Here's how to stop
The 5 Meetings that
Rule Them All
You've had the conversation... And somehow, next week, the same problem.
This guide gives you The 5 Meetings that fix all that.
Each meeting has a clear job. Together they create a team that listens, follows through, and steps up! ... without you chasing, reminding, or repeating yourself.
✅ Your team heard you, they just didn't do it. These 5 meetings fix that for good.
✅ No more repeating yourself. Each meeting has one clear job, so your team knows exactly what's expected and owns it.
✅ This is the structure Salon CEOs use to lead teams who listen, follow through, and step up without the daily reminders.
Stop Repeating Myself: Download the Guide
Salon Owners Collective Podcast
Defying the Odds: Opening a Salon Via Zoom?!
Did you know: it is possible for a Salon business to excel in the current climate?!
I get it, this may sound crazy to some. Covid-19 has affected so many businesses in this industry in so many ways, most of which have been negative.
But when I tell you that I know someone who has defied all odds with her story, I’m not exaggerating!
Meet Haylee Benton. Haylee is a 3x Salon Owner and ‘serial entrepreneur’ who has a mass of achievements under her belt…
But what we are going to focus on today, is opening her new Salon in Palmerston North, New Zealand- while Haylee was all the way over in the UK! That’s right, she opened a Salon via zoom.
Haylee will share her expert advice on how to start and run a successful salon business, including forming an excellent team culture, a plan for growth, and how to ensure things run perfectly when you aren’t actually ‘there’ in-salon.
Continue Reading
Engaging Clients During a Global Pandemic
I think the most accurate word to describe the past year in our industry has been: unpredictable.
With the global pandemic rocking Hair & Beauty Salons across the globe, and most closing their doors at one point or another, it’s important to remember that we always need to be prepared for anything.
And a huge aspect of that, which I saw many Salon Owners struggle with in lockdown especially, was keeping their clients engaged.
Hair & beauty professionals strive in that 1:1, client-facing environments, so when we were stripped of this ability… it was scary, to say the least!
That’s why today, i’m chatting with Dani Everson. Dani is a Salon Owner & Skin Entrepreneur who specializes in super creative & popular ways of engaging her clients; during the Pandemic, but also in everyday life.
Tune in today to hear Dani’s best advice on engaging clients and how to keep clients loyal to your Salon business.
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3 Critical Keys to Growing a Rockstar Team
Some Salon Owners that I see- are actually starting to think “I don’t want to grow”.
Maybe there’s an inability to find great staff and to fill empty chairs…and this is a real problem for growth.
Don’t get me wrong, there are some smart, savvy business owners whose businesses are growing rapidly. But there’s still this fear around getting ‘too big’ and not being able to sustain growth.
And I think that fear and frustration comes from worry.
“What if my team leave and decide to rent a chair somewhere else”
“What if one of my team leaves and decides to work from home… and they start to steal my other team members.!”
This is a real fear, especially in this changing environment, as a new generation of people come through… who want to work the way that they want to work and don’t want to work within boundaries.
So I want to talk about the three critical things that you need to establish inside of your business, in order for you to be able to grow the business of your dreams.
Continue ReadingSalon Owners Collective Blog
You Can’t Build a Million-Dollar Salon While You’re Still Slogging
You know that moment in the shower? You’re not trying to solve anything. You’re not in a meeting. Not mixing colour. Not on the floor with a client. Not managing your team through yet another crisis. You’re just standing there – and suddenly it lands. The thing you’ve been chasing for weeks. The answer that’s…
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The 3 Queen Moves That Change Everything In Your Salon
The 3 Queen Moves That Change Everything In Your Salon Last week, we talked about the decision. The decision to step into CEO. The decision to spend less time behind the chair and more time leading the business. The decision to stop being the person who does everything. But the decision is actually the easy…
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The Hardest Lesson I Learned as a Salon Owner
The Hardest Lesson I Learned as a Salon Owner I was the best stylist in my salon. Fully booked. Highest revenue column. Working harder than everyone else. And somehow… I was taking home the least. At the time, I thought my team was the problem. Why didn’t they care like I did? Why did everything…
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