Salon Mastery
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Salon Owners Collective Podcast
Stress-Free Guide to Managing Clients after Lockdown Re-Opening
I have a question for you:
If you have recently reopened, after being closed because of covid…
Are you feeling just a tad overwhelmed?
This is something I’ve been noticing a LOT lately with salon owners i’ve been chatting to…
I get it. Post-covid, reopening cray-cray is REAL. Working long hours, trying to communicate effectively with both your team and clients…
Now, don’t get me wrong, we should of course feel super lucky that we can re-open in the first place. And we do.
But that doesn’t mean it’s any less overwhelming!
I’m sure by now you have 100s of clients queuing for the earliest available appointment as you return to the salon.
Trying to chop and change the appointment book, squeeze everyone in, prioritise,
reschedule, reorganise… it’s enough to drive any salon owner to the edge of insanity!
But did you know: there are three ways you can reintegrate your clients to keep your own sanity (and that of your team)… and not lose or disappoint any clients along the way.
In this episode, I’ll talk you through the three ways to choose from, to manage your appointment book and the peak you are having right now… plus to avoid the troughs that may creep up after the crazy-busy period is over.
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How to be the Best Boss Through a Global Pandemic
Do you find it difficult to keep your team engaged and motivated whilst facing covid restrictions?
Whether you’re in lockdown, or working at limited capacity, I know this has been a super hot topic… especially for those in New Zealand or Australia, as this side of the world is now facing the ongoing consequences of a covid resurgence.
There’s certainly a fine line. As the leader of your Salon, you want to keep your team as motivated and accountable as you can, for the sake of both them and your business! But you also want to be a #bestboss; someone who shows they care, and empathises with the different journey of each team member.
And as with any fine line, this one is a tricky tightrope to balance. Luckily, today I’m chatting with someone who has found the perfect balance.
Stevie English, from Stevie English hair in Sydney, is a living example of what it looks like to lead a team to success through the ongoing effects of Covid 19.
In this episode, Stevie will share his story of successfully engaging his team of twelve plus during the 2 months of lockdown that Sydney has already faced, and why he continues to have a positive attitude going forward.
Listen in now to glean all of Stevie’s best advice… that I know will inspire you in more ways than one.
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Is Bad Health the Barrier to Your Success?
I’m sure you hear about this particular topic a LOT…
It’s definitely something which circulates often, especially amongst busy business owners like you and I, who have a lot on their plate.
But surprisingly, despite this, there are very few Salon Owners that I actually see making a change.
That’s right, I’m talking about Health.
When it comes to your health… there are way too many Salon Owners that push this aside- don’t prioritise it.
…Are you guilty?
Skipped lunch breaks, not enough water, bent over behind a Salon chair or office desk all day… I’ve done it. But eventually, these bad habits will catch up to you.
That’s why I’ve invited Ben Warren, clinical nutritionist and founder of the wellness company ‘Be Pure’, to join me today.
We’ll chat about common mistakes that busy Salon Owners make when it comes to their health, simple hacks to live a healthier life, and why bad health could be the barrier to your success.
This discovery has been a game-changer for me, personally, so I know you will love what Ben has to say.
Continue ReadingSalon Owners Collective Blog
Why More Staff ≠ More Profit… And What Works Instead
Why More Staff Won’t Fix Your Salon’s Profit Problem Salon Owners- have you ever thought, “If I just had more staff, everything would finally fall into place”? I used to believe that too. Back when I had my own salon, I was convinced a bigger team was the golden ticket to more profit, more…
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When Your Salon’s Top Performer Becomes the Problem
When Your Top Performer Becomes the Problem You know the one… she smashes her targets, has the highest rebooking rate, brings in the biggest commissions, and now suddenly, she’s rolling her eyes in team meetings, ignoring the group chat, and kind of just… doing her own thing. And while the rest of your team are…
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Ditch Burnout & Build a Business That Runs Itself
“Preparing for the future isn’t just an option… it’s essential!” Have you ever felt like selling your salon just to escape the stress? If so, you’re not alone. Running a salon can feel like an endless cycle of firefighting, decision fatigue, and exhaustion. I remember when I was deep in the trenches, constantly putting…
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