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Salon Owners Collective Podcast
The Power of Workshops to Get Your Team Selling
As a Salon Owner, have you ever had one of your team members tell you that they don’t want to be a salesperson?
It’s a common struggle in the hair and beauty industry, because while sales is a vital part of running a Salon – most stylists and therapists don’t recognise it as a part of their job.
But the reality is that it IS their job to make sales, whether that’s an upgrade, a product recommendation or a rebooking.
But how do we communicate this expectation with our team, and set them up for success when it comes to sales?
In this episode of The Salon Owners Collective we’re talking about the power of workshops to improve sales in your Salon – and revealing the trick to reframe sales culture and get your team comfortable, confident and motivated to smash sales.
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Unpopular Opinion: Salon Owners Should Give Staff Flexible Working Hours
“Those Millennials and Gen Zs – they just don’t want to work”
I’m you’ve either heard this or even thought this yourself as a Salon Owner.
There is a significant shift happening in the hair and beauty industry – we call it, the lifestyle effect. It’s a phenomenon where the next generation of hair stylists and beauty therapists are saying NO to late nights and Saturdays and basically demanding more lifestyle-friendly working environments…
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The Truth About Team Culture
What exactly is team culture?
Often when I ask Salon Owners this very question, they struggle to give me an answer. And I get it, culture can be an elusive topic – it’s fluffy and abstract – we know it exists but we can’t actually see it.
And if we don’t know what team culture is – what it looks like how it manifests within our salon then how do we know if our team culture is bad? And if it is bad then how do we know how to fix it?
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The 3 Queen Moves That Change Everything In Your Salon
The 3 Queen Moves That Change Everything In Your Salon Last week, we talked about the decision. The decision to step into CEO. The decision to spend less time behind the chair and more time leading the business. The decision to stop being the person who does everything. But the decision is actually the easy…
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The Hardest Lesson I Learned as a Salon Owner
The Hardest Lesson I Learned as a Salon Owner I was the best stylist in my salon. Fully booked. Highest revenue column. Working harder than everyone else. And somehow… I was taking home the least. At the time, I thought my team was the problem. Why didn’t they care like I did? Why did everything…
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Why No One Is Applying to Your Salon
There Is No Stylist Shortage. You Have a Salon Brand Problem. You’ve heard it. Maybe you’ve even said it yourself. “There’s just no one out there.” No stylists. No therapists. No good applicants. No one who wants to work anymore. And after hearing it repeated across the industry for years, it starts to feel true.…
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