The business is running
on your shoulders.
That's the problem.... The revenue is there. The clients are loyal. So why does it feel like it's about to fall apart?
You know something has to change.
You just don't know what.
You've built a team. There's revenue. Clients keep coming back. And you're still the one holding it all together,
60-hour weeks, give or take.
How much is this actually costing you, in money you're not seeing, time you don't have, the confidence you're losing?
Leading from strategy instead of daily fire-fighting means your team performs without you there.
You actually go home and switch off.If I could show you the one thing that changes everything, would you want to see it?
You've said it before. You'll say it again tomorrow.
Here's how to stop
The 5 Meetings that
Rule Them All
You've had the conversation... And somehow, next week, the same problem.
This guide gives you The 5 Meetings that fix all that.
Each meeting has a clear job. Together they create a team that listens, follows through, and steps up! ... without you chasing, reminding, or repeating yourself.
✅ Your team heard you, they just didn't do it. These 5 meetings fix that for good.
✅ No more repeating yourself. Each meeting has one clear job, so your team knows exactly what's expected and owns it.
✅ This is the structure Salon CEOs use to lead teams who listen, follow through, and step up without the daily reminders.
Stop Repeating Myself: Download the Guide
Salon Owners Collective Podcast
3 Secrets to Building a Confident, Self-Sufficient Team Who Don’t Need You
What does culture look like in your Salon?
If a client walked into your Salon today – what would they notice about your team?
And you as their leader?
Because trust me – they are noticing.
They’re noticing the attitudes, behaviours and habits exhibited by your team – and it’s painting a picture of your culture.
Why is this important? – because the culture in your salon is reflected in the experience you give your clients.
So how do you make sure that the experience you’re providing and the culture you’re demonstrating reflects your values and purpose as a business?
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The Importance of Mission and Vision for Salon Team Culture
One thing I’ve noticed working with Salon Owners is that a lot of them will tell me that they don’t have a mission or vision for their business.
But what they really mean is they don’t have a DEFINED mission and vision that they can communicate to their team.
It’s so important to have this because your mission and vision not only create unity within your team…but also give your team members a glimpse into the future. And like I always say – team members leave when they can’t see a future with you.
In this episode of The Salon Owners Collective Podcast I reveal the fundamentals of how to define and communicate your mission and vision and how to use team workshops to involve your team in setting the values that will be critical to living that mission and realising that vision.
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Investing In a Marketing Return
Here’s a question for you – exactly how much are you investing in your Salon Marketing? – and how much return on investment are you getting?
I’m talking about the money you invest into marketing your Salon, versus the return you get from NEW CLIENTS booking into the Salon.
I can feel the shoulder struggling and the eyes darting around the room from here. Let me guess, you’ve got no idea because like most Salon Owners I know – you’ve been winning it.
Well what if I told you there’s actually a formula for this – a simple formula that will analyse the effectiveness of your current marketing AND tell you how much to invest (and where to invest it) based on those findings?
Continue ReadingSalon Owners Collective Blog
The 3 Queen Moves That Change Everything In Your Salon
The 3 Queen Moves That Change Everything In Your Salon Last week, we talked about the decision. The decision to step into CEO. The decision to spend less time behind the chair and more time leading the business. The decision to stop being the person who does everything. But the decision is actually the easy…
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The Hardest Lesson I Learned as a Salon Owner
The Hardest Lesson I Learned as a Salon Owner I was the best stylist in my salon. Fully booked. Highest revenue column. Working harder than everyone else. And somehow… I was taking home the least. At the time, I thought my team was the problem. Why didn’t they care like I did? Why did everything…
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Why No One Is Applying to Your Salon
There Is No Stylist Shortage. You Have a Salon Brand Problem. You’ve heard it. Maybe you’ve even said it yourself. “There’s just no one out there.” No stylists. No therapists. No good applicants. No one who wants to work anymore. And after hearing it repeated across the industry for years, it starts to feel true.…
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