Make This 1 Change to Be a Better Boss

It’s almost 2022, and we can all admit: times have changed.  Anyone who’s been in this industry for more than a couple of years will have seen the change happening.  The shift is actually pretty clear… and it’s all about our employees. With more and more Gen Y and Z coming into Salon and Spa…

The Ultimate Secret to Growing a Team That Won’t Leave

There’s a team crisis! And I hear so many Salon Owners saying how things have changed in recent years, especially when it comes to this issue.

Now don’t get me wrong, things are forever changing in our industry…

But did you know: even when I owned my Salon years ago, people were saying the same thing. 

The newsflash is: there has ALWAYS been a team crisis!  So it’s time we stepped up and tackled it, once and for all.

How to be the Best Boss Through a Global Pandemic

Do you find it difficult to keep your team engaged and motivated whilst facing covid restrictions?

Whether you’re in lockdown, or working at limited capacity, I know this has been a super hot topic… especially for those in New Zealand or Australia, as this side of the world is now facing the ongoing consequences of a covid resurgence.

There’s certainly a fine line. As the leader of your Salon, you want to keep your team as motivated and accountable as you can, for the sake of both them and your business! But you also want to be a #bestboss; someone who shows they care, and empathises with the different journey of each team member.

And as with any fine line, this one is a tricky tightrope to balance. Luckily, today I’m chatting with someone who has found the perfect balance.

Stevie English, from Stevie English hair in Sydney, is a living example of what it looks like to lead a team to success through the ongoing effects of Covid 19. 

In this episode, Stevie will share his story of successfully engaging his team of twelve plus during the 2 months of lockdown that Sydney has already faced, and why he continues to have a positive attitude going forward.

Listen in now to glean all of Stevie’s best advice… that I know will inspire you in more ways than one.

7 Crucial Activities to Move the Needle in Lockdown

Are you currently in lockdown?

So many salon owners that I know have had to either cut back hours or even worse- close their salons. What I’ve realised, during this difficult time, is that we need to try our very hardest to make the best out of the ‘worst’.

We have been forced to take a step back from working ‘in’ our businesses, which I see as a crucial opportunity to work ‘on’ your business instead.

Fill your days, where you can, with productive activities that will continue to move the needle in your business, even if you can’t actually have the doors open for trading.
Because as a salon owner, it’s your job to keep things moving forward in your business and try as hard as you can to keep things running smoothly (while chaos ensues around the world!)

In this episode, I’m going to share with you the top 7 things you should be working on right now, behind the scenes, to really focus on doing the things you CAN do during this time… rather than those you cannot.

Conquering the Fear of Becoming a ‘Salon CEO’

If you’re anything like me, then it will have been your passion for hairdressing that inspired you to open your own Salon.

You went from your Apprenticeship, to working in a Salon as a stylist, to owning your own Salon.
Now, you suddenly have all of these business responsibilities, with no formal business training! Even though you own your own business, the thought of being a “Salon CEO” is a little scary, because that feels like a whole other ball game.

It’s so easy to question yourself- Do I have what it takes? How will I know what to do? Will I enjoy this role?

I get it. But what if I told you that it is possible to make the transition from owner/operator to Salon CEO successfully… even if you feel like you can’t (to begin with)?

In this episode, I’m chatting with Abbie Tong. After owning her salon So You Hairdressing for 6.5 years, Abbie successfully made the transition off the floor in order to become the CEO of her salon. She will share how she reached success after the difficult journey she faced, and how you can too.