Throughout my 36+ years working in the hair and beauty industry, there is 1 challenge so large that it is still affecting Salon Owners to this day.
Can you guess what it is?
I’m sure you probably guessed it…
It’s an issue so prominent and internationally widespread, and something I help Salon Owners with almost daily.
That challenge is, finding staff.
In this industry, if you really think about it, we actually sell time with humans. And those humans need to be experts!
But what are we meant to do when it feels like no one is even interested in joining our team, right?!
Right. But luckily, there is actually something you can do about it. Something big, that will change your whole approach to the recruitment process.
In this episode, my guest Eloise Manning will share what that thing is, plus an abundance of other advice around finding & hiring new team members.Be sure to tune in… you won’t want to miss this one.
I want to talk about how to rid yourself of toxic team members.
Especially as we enter a new year, we have this opportunity to turn the page and start a new chapter, write our own endings.
And sometimes we need to face up to some of the challenges that we have, that are stopping us from our growth and being the best that we possibly can.
I really want to talk about this problem, because as I started to look back throughout 2020, this one came up a lot- challenging team members that are keeping us awake, team members that are ultimately destroying the Salon culture, and eroding trust within the team relationships. Actually, if we’re not careful, it also affects our client retention, and even team retention.
It’s an issue mostly because one, we don’t recognise it.
And two, we don’t quite know what to do about it.
It’s one of those hard conversations that we had to have to have with ourselves to face up and deal with those challenging people.
So, let’s dive into this episode and I’ll share my opinions on the matter.
Let’s take a moment to reflect.
As we step into 2021, a new year filled with new possibilities… we first must look back on the year that’s passed, in order to look forward into 2021.
To make the best of 2021 you must become someone different than you’ve been in 2020.
If you do the same as you did last year, nothing will change- everything will stay the same. Lunacy is doing the same as you’ve done before, and expecting a different result.
Let’s work toward bringing out your best & becoming a real salon CEO in 2021, instead of just having another year of ‘average’!
I want to dive into some big lessons from 2020… look back on the year that’s gone so that we can have a clear head moving into 2021. Then we can truly focus on Mastering your inner Salon CEO for the year ahead.
I love planning out my future because it reminds me that I am in control of writing my own story book.
Ultimately, we are the only ones who get to decide what happens in our lives and in our businesses, but what that takes is planning and dedication.
You have to dedicate time to act as your salon’s CEO.
If being a ‘CEO’ feels like a huge leap from where you are now, that’s okay. Remember you have to be true to where you are in your journey and start from there.
If 2021 is going to be different, you need to be different.
It’s time to make shite happen! Let’s dive into this episode…
It’s time to decide that 2021 will be different.
Are you ready to make the decision to become the Salon CEO you want to be?
As your business grows and moves through the different stages, you get better at your job as a CEO and your priorities shift. It is possible to balance your business life with your personal life, it’s just a matter of learning how.
The first step is deciding that you’re going to go for it in 2021. You have to make a conscious decision that you will not settle for anything less than growth, evolution and success.
Simplify your role by leaving behind the mindsets of a stylist, therapist, or manager, and really get clear on what it means to be the CEO of your salon.
Ask yourself these two questions…
What did you get into business for?
Why are you here?
It is easy to lose sight of what we’re working towards… So get clear on your vision and master your inner CEO.