Posts by Larissa Macleman

Everyone’s talking about Employee Experience – but what does it actually mean?

Not too long ago, employee experience was a little-known concept – but post-pandemic, it has blown up as companies are discovering the untapped value and potential of exceptional employee experience design.

Basically, employee experience refers to the experience that your team members have working for you – what they like about working for you – and what they don’t like or would like to see changed or improved.

And the reason it’s so important is that a great employee experience can improve recruitment, retention, engagement, and even customer service in your Salon.

So, today on The Salon Owners Collective Podcast, Larissa is joined by expert HR consulting company Human Kind – who reveals the 7 principles of Employee Experience and how an exceptional employee experience design can bring value to your Salon.

Did you know that people spend on average 30% more during the Christmas season? The psychology around Christmas spending is interesting, but the important thing to know is that people want to spend – they spend on their loved ones and they spend on themselves. 

So how do we make sure they spend in our Salons? How do we make sure we can have our piece of the pie – and eat it too? 

Today on the podcast I’m going to reveal 2 ways that you can cash in on Christmas – and maximise sales in your salon WITHOUT squeezing in any extra clients.