How Poor Communication is Costing You Profit & Peace
Running a salon should be rewarding—but if you’re stuck in team drama, constant conflict, and losing great staff, it can feel like a never-ending battle.
Are you spending more time managing personalities than actually growing your business?
Do you feel like no matter how much you communicate, your team still doesn’t ‘get it’?
Are you constantly stuck in the middle of salon gossip, complaints, or misunderstandings?
If any of this sounds familiar, you’re not alone. Many salon owners believe their team is the problem—but the real issue is how you’re leading them.
In this episode, leadership expert Joel Bouzaid breaks down the silent killer that’s keeping your business stuck: poor communication. He’ll reveal how top salon CEOs transform staff conflict into trust, efficiency, and loyalty—without micromanaging or burning out.
What You’ll Learn in This Episode:
1. The hidden communication mistakes that create drama & high staff turnover
2. How to stop reacting to problems and start leading with confidence
3. The secret to reading between the lines (so you actually understand what your team is saying)
4. How to build trust & loyalty—so your team works with you, not against you
If you’re tired of feeling like the middleman in your own business, constantly fixing problems instead of growing your salon, this episode is for you.
Resources
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About the author, Larissa
With 20 years as a Successful & profitable Salon Owner, leading a team of 30 and developing industry-first technology.
I’ve dedicated my career to helping salon owners achieve Finiancial & personal success.
After selling my salon, I founded the Salon Owners Collective and created the Salon Mastery Program, empowering owners to grow $1M+ salons with Rockstar Teams and powerful profits.
When I’m not running a team of 11, developing growth programs I’m a mum of two, and renovating our family home