Improving the Client Experience and Your Stylist’s Sales Process

By Larissa Macleman | 01/07/2018

Do you have some stylists who seem to have a tough time connecting with clients? Thus making it difficult to get rebookings?

How about stylists who are afraid of selling? You’ve got incentives, but it doesn’t seem like enough, and you need those sales numbers to keep up your profits.

In this Q&A episode of the Salon Owners Collective podcast, I’m answering these questions from podcast listeners so you can collectively learn from other salon owner’s queries and challenges, and of course, make improvements that bring you greater Freedom & Profit in your salon.

In this episode, you’ll learn:

The technique for helping your stylists understand the personalities of their clients
How stylists can use personality matching to make their clients comfortable (and more likely to stick with your stylist)
The 3-step approach to helping your stylists cultivate a sales process that works for them

Click here to submit a question to potentially be answered in a future episode of the Salon Owners Collective podcast.

About the author, Larissa

Business Coach helping Salons reach $1 Million+: After 20 years as a Salon Owner, I worked in online marketing & technology development, Business Development Manager at Timely Salon Software and co-founded HAIRshare app for Stylists.

I realised that I love helping Salon’s with their marketing, implementing the latest technology and developing strategies that have been proven to help Owner who smarter, not harder in their Salon business.

I founded Salon Owners Collective nearly 10 years ago as an online community with the mission of inspiring and empowering Salon Owners across the globe, to build a business of Freedom & Profit without stress and overwhelm. We have already helped 10+ Owners reach $1 Million+ success.