Build a Communication Culture
Life in a salon is fast paced, full of constant excitement and change. But without great communication and structure, managing a team in this environment can become stressful, to say the least. Constantly putting out fires that your team throw at you the minute you walk in the door can wear you down.
So how can a busy salon owner keep a team on track and prevent the overwhelm, without cutting into valuable time managing client care, marketing programs and all the other things required from you as leader of a business?
Creating the time and space to have regular and structured communication with your team is key. Yea, you’ve heard it before… But are you doing it?
Amy, Salon Manager at Rush Salon in London, talks about how team meetings are the perfect way to facilitate this. Not only do team members love the opportunity to come together & share their thoughts and get involved in the running of the salon. From a managerial perspective, it’s a great way to share thoughts, ideas and the future vision of the business with them – It gets more buy-in from your team in the long run.
Amy mentioned the book Compelling People by John Neffinger & Matthew Kohut as a great easy read and also Ted Talks as a great place to find ideas and inspiration.
Read 5 steps to nail team communication over on the blog.
About the author, Larissa
Business Coach helping Salons reach $1 Million+: After 20 years as a Salon Owner, I worked in online marketing & technology development, Business Development Manager at Timely Salon Software and co-founded HAIRshare app for Stylists.
I realised that I love helping Salon’s with their marketing, implementing the latest technology and developing strategies that have been proven to help Owner who smarter, not harder in their Salon business.
I founded Salon Owners Collective nearly 10 years ago as an online community with the mission of inspiring and empowering Salon Owners across the globe, to build a business of Freedom & Profit without stress and overwhelm. We have already helped 10+ Owners reach $1 Million+ success.