How to Attract a Rockstar Team

You need a strong team in order to grow your business. Your team can be the strength or the weakness of your salon. So finding and hiring the right people is paramount to your success – right? I reckon I’ve employed more than 110 people in my time as a salon owner. When I sold…

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Relationship Marketing

Hi, I am a complete stranger. Give me money! Let me guess, the first thing that comes to mind is, “Um…no.” Well, this is exactly what you are doing if you are not building relationships with your audience and prospective customers. Think about it – would you rather buy from someone you know, someone you…

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Do You Tread On Eggshells In Your Own Salon?

I was talking to a salon owner that had contacted me over the weekend about some issues in her business that she needs help with. One of her major issues is that she feels very intimidated by a staff member. She often feels like she is treading on eggshells and she is constantly giving into…

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SalonBot: Lady & The Hair Success

Hairdressing is one industry that Prue Tonkinson doesn’t see slowing down anytime soon, so to make sure that she can be ahead of the game and she ensures her clients are getting the service they need, 24/7 – With the help of SalonBot she takes us through it all. Meet our featured client, Pure Tonkinson…

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