Improving the Client Experience and Your Stylist’s Sales Process

Improving the Client Experience and Your Stylist’s Sales Process

Do you have some stylists who seem to have a tough time connecting with clients? Thus making it difficult to get rebookings?

How about stylists who are afraid of selling? You’ve got incentives, but it doesn’t seem like enough, and you need those sales numbers to keep up your profits.

In this Q&A episode of the Salon Owners Collective podcast, I’m answering these questions from podcast listeners so you can collectively learn from other salon owner’s queries and challenges, and of course, make improvements that bring you greater Freedom & Profit in your salon.

In this episode, you’ll learn:

  • The technique for helping your stylists understand the personalities of their clients
  • How stylists can use personality matching to make their clients comfortable (and more likely to stick with your stylist)
  • The 3-step approach to helping your stylists cultivate a sales process that works for them

Click here to submit a question to potentially be answered in a future episode of the Salon Owners Collective podcast.

RECOMMENDED LINKS

CLICK HERE for the Podcast Episode: Shifting Your Mindset for Money Manifestation with Jessica Giles

CLICK HERE for Salon Owners Collective HUB

CLICK HERE for The Freedom & Profit Program

 

About the author, Larissa

Business Coach & Marketing Strategist: After 20 years of salon business I worked in online marketing & technology development, Business Development Manager at Timely Salon Software and co-founded HAIRshare app for Stylist.

I love helping stylists & salons with marketing strategies, the latest technology and working smarter, not harder in salon business.

Salon Owners Collective is an online community with the mission of inspiring and empowering Salon Owners from around the globe to grow beyond owner operator. Turn your ideas into a reality, build successful businesses and live with clarity and purpose.